Healthcare Resources for Patients – Do You Trust All The Medical Information Out There?

shutterstock_172524281With all the information out there on the internet, in magazines, books, newsletters, radio, hotlines and on television, sometimes it’s hard to know where to go for information to learn about health and diseases on your own.  I encourage most of my patients to use technology, but I want them to have a list of resources to search when they are looking for information and be able to judge whether it comes from a credible source.  A huge amount of information is available online, however sometimes it’s of variable quality and can be difficult for the patient to decide whether or not a particular source is credible.

I think it’s the medical providers responsibility to educate patients on how they can do their own research, because patients may not have:

1)   An understanding of the biology of the disease process

2)   Knowledge about how to determine if the information is credible based on the type of research study (i.e. case report, single randomized trial or double blinded trial with placebo).

3)   Skepticism about the information that may come from biased sources such as from a drug company, from authors with financial conflict of interests and intellectual zeal, or wish for personal aggrandizement.

4)   Familiarity with how a patient with the disease presents and the signs and symptoms of the illness

5)   An understanding how good scientific research done by well trained scholars in centers of academic excellence

Some hints on finding trustworthy information online:

1)   Was the website recommended from someone you trust, such as your physician, the National Institute of Health or A Medical Library Association?  I recommend using a trusted source of information rather than relying on a search engine and using the first or second webpage that comes up in the search.

2)   Sites such as the Mayo Clinic ( that display the seal logo on their page.

3)   Websites that are sponsored by medical schools, or the government

4)   If you type your question into a general search engine such as yahoo, or Google, use multiple sites and compare the information based on the criteria below.

How do you know if a website is good quality?  Here are some possible factors to consider:

1)   Who created the website?  Anyone can create a website or blog and the information all is printed and looks legit, but is it?  Is it a well known and respected organization or recommended site by someone you trust?

2)   What is the purpose of the website?  Consider who the intended audience is, and how it was created.

3)   What are the funding sources for the website?  Do the producers of the website have some financial interest or sell something that may bias the information presented on the site?

4)   Consider the date that the information was released.  Medical research is rapidly advancing and the information may be dated.  Look for a date that the site updated or posted the information.

5)   Consider the evidence when examining the treatment recommendations.

6)   Personal experiences of the authors may make for interesting reading material, but should be clearly marked as personal experiences and not be the only rationale for the recommendations.

7)   The author of the website or blog should be available for communication and response.

8)   The website should explain if there are conflicts of interest or limitations in the information provided and that the information does not replace contact with a medical provider or physician.

9)   If there are forums, bulletin boards or interactive chat rooms, be wary of who the participants are.

The Medical Library Association has created a set of criteria to help patients judge the quality of websites for

The US Government has also created a guide called A User’s Guide to Finding and Evaluating Health Information on the

Books:  Some credible books that are produced by the government or medical schools include:

1)   Mayo Clinic Health Book, 4th Ed. New York Time Home Entertainment, 2009

2)   Harvard Medical School Family Health Guide, 1st Edition. New York; Simon and Shuster, 2005

3)   American Medical Association Family Medicine Guide, 4th Ed. Indianapolis, IN, Wiley 2004

Magazines:  Consumer Reports and American Family Physician publish information responsibly.  The information from the American Family Physician magazine is intended for medical providers and may use medical jargon that is less helpful for the average patient however.

Newspapers:  The New York Times and Washington Post have medical writers who are scientific backgrounds and often provider information in a very captivating way.

This document is for informational purposes only, and should not be considered medical advice for any individual patient.  If you have questions please contact your medical provider.


I hope that you have found this information useful.  Wishing you the best of health,

Scott Rennie, DO


Virtual doctors visits catch on with insurers, employers

By Phil Galewitz, Kaiser Health News

Tired of feeling “like the walking dead” but worried about the cost of a doctor’s visit, Amber Young sat on her bed near tears one recent Friday night in Woodbury, Minn.

Amber Young at home with her husband Bill and sons Cameron, 6, and Brody, 8, as she prepares dinner.
By Todd A. Buchanan, for USA TODAY
Amber Young at home with her husband Bill and sons Cameron, 6, and Brody, 8, as she prepares dinner.

That’s when she logged onto an Internet site, run by NowClinic online care, a subsidiary of UnitedHealth Group (parent of health insurer UnitedHealthcare), and “met” with a doctor in Texas.

After talking with the physician via instant messaging and then by telephone, Young was diagnosed with an upper respiratory illness and prescribed an antibiotic that her husband picked up at a local pharmacy. The doctor’s “visit” cost $45.

“I was as suspicious as anyone about getting treated over the computer,” said Young, 34, who was uninsured then. “But I could not have been happier with the service.”

NowClinic, which started in 2010 and has expanded into 22 states, is part of the explosion of Web- and telephone-based medical services that experts say are transforming the delivery of primary health care, giving consumers access to inexpensive, round-the-clock care for routine problems — often without having to leave home or work.

Insurers such as United Healthcare, Aetna and Cigna, and large employers such as General Electric and Delta Air Lines are getting on board, pushing telemedicine as a way to make doctor “visits” cheaper and more easily available. Proponents also see it as an answer to a worsening doctor shortage.

But some physician and consumer groups worry about the trend.

“Getting medical advice over a computer or telephone is appropriate only when patients already know their doctors,” said Glen Stream, president of the American Academy of Family Physicians. “Even for a minor illness, I think people are going to be shortchanged,” he said.

Carmen Balber, a spokeswoman for Consumer Watchdog in Santa Monica, Calif., is concerned that lower co-payments, and other incentives, will spur consumers to see doctors or nurses online just to save money. “People will choose the more economical option, even if it is not the option they want,” she said.

Employers, however, say they’re getting mostly positive reviews.

“Our employees just love the convenience, the low cost and the efficiency,” said Lynn Zonakis, managing director of health strategy and resources at Delta Air Lines, which offers NowClinic to some employees for $10 a consultation.

The global telemedicine business is projected to almost triple to $27.3 billion in 2016, according to a recent report by BBC Research, a Wellesley, Mass., research firm.

“Virtual care is a form of communication whose time has come and can be instrumental in fixing our current state of affairs within the health care system,” said Robert L. Smith, a family doctor in Canandaigua, N.Y., and co-founder of NowDox, a telemedicine consulting firm.

Although the field developed more than 40 years ago as a way to deliver care to geographically isolated patients, its growth was slow. That’s changed in the past decade thanks to the development of high-speed communications networks and the push to lower health costs.

“It’s the wave of the future,” said Joe Kvedar, director of the Center for Connected Health, founded by Harvard Medical School.

Major obstacle

One major obstacle has remained, however: Many state medical boards make it difficult for doctors to practice telemedicine, especially interstate care, by requiring a prior doctor-patient relationship, sometimes involving a prior medical exam, said Gary Capistrant, senior director of public policy at the American Telemedicine Association, a trade group. “The situation seems to be getting worse, not better,” he said.

He cited a 2010 ruling by the Texas Medical Board that effectively blocks a physician from treating new patients via telemedicine. The only exception is if the patient has been referred by another physician who evaluated him or her in person.

“It’s about accountability,” said Dr. Humayun Chaudhry, CEO of the Federation of State Medical Boards. State boards insist on licensing doctors treating patients in their states so that if patients are injured, they have a state agency they can go to for help.

“We want to enable telemedicine to flourish, but at the end of the day we want patients protected,” Chaudhry said.

Some medical boards are loosening restrictions, he noted, citing nine, mostly rural, states, including Tennessee, Nevada and New Mexico, which in recent years passed rules to ease the licensing process.

Companies marketing telemedicine services say they are seeing strong demand. Bloomington, Minn.-based HealthPartners, a health system with four hospitals and 1.4 million health plan members, began an online service in fall 2010 that allows anyone in Minnesota or Wisconsin to consult a nurse practitioner for $40 or less.

Using an online interactive tool called Virtuwell, 23,000 patients have received a treatment plan often including a prescription, after answering questions about their condition and medical history.

Laurie Fedje, of Coon Rapids, Minn., tried Virtuwell last fall when her son, Noah, had a high fever and other flu symptoms and she did not want to go out in bad weather. She said it took her about 15 minutes to answer about 50 questions about her son’s health, such as whether he had ear pain, how long he had been sick and whether he had any allergies. Within a few minutes, she received an e-mail and a call from a nurse practitioner who diagnosed him with flu and sent a prescription.

“It was wonderful,” Fedje said.

Her employer, St. Paul-based Bethel University, covers the first three visits for free as an employee benefit.

About 80% of patients using Virtuwell have insurance, and many use the service as a covered benefit, said Kevin Palattao, a vice president at HealthPartners.

He notes that Virtuwell has turned away 45,000 prospective patients because they had problems that required in-person consultations, such as chest pain or multiple chronic conditions.

The most common problems treated online are routine sinus and bladder infections, pinkeye, upper respiratory illness and minor skin rashes, Palattao said.

OptumHealth, a UnitedHealth Group subsidiary that operates the NowClinic, said it leaves it to physicians to determine if they can diagnose a patient via computer.

“This is not intended to replace the intimacy of the doctor-patient relationship,” said Chris Stidman, senior vice president.

The company would not disclose how many people have used the service or how many physicians it employs.

Testing at drugstores

Camp Hill, Pa.-based Rite Aid recently began testing NowClinic in several of its drugstores in Michigan and Pennsylvania. It’s a cheaper alternative to hiring doctors or nurse practitioners to work in store clinics.

At the stores, patients can pay $45 for a 10-minute teleconsultation with a doctor, or less if their employer has negotiated a reduced rate.

In a tiny office next to the pharmacy counter in one Harrisburg, Pa., Rite Aid, patients use a Web camera and microphone to talk to a doctor on a desktop computer, where they type in their symptoms, a brief medical history and their credit card information. A thermometer, blood pressure machine and scale are available nearby.

The physician sends an electronic prescription to the store that can be picked up minutes later.

On a recent afternoon when a reporter tested the service, there was a choice of only one doctor — Dr. Pardeep Shori, an internist in Irving, Texas, who is board-certified in family medicine.

Shori said he typically treats about a dozen NowClinic patients a day. While he is unable to look into a patient’s ears or throat, he noted, “The key thing you learn in medical school is that a lot of information comes from just listening.”

Young, the woman who talked to a NowClinic physician from her home in Woodbury, Minn., said she would use the service again even though she now has health insurance. She was impressed when the online doctor called her three days later to see how she was feeling.

“I’ve never had my own primary care doctor do that,” she said.

Contributing: Kaiser Health News is an editorially independent program of the Henry J. Kaiser Family Foundation, a non-profit, non-partisan health policy research and communications organization not affiliated with Kaiser Permanente.

How iPads Improve the Patient Experience in the Medical Clinic/Hospital


Marianne Aiello, for HealthLeaders Media, April 11, 2012

Since the first-generation iPad hit the market in 2010, physicians have embraced the gadget and its apps, many of which enhance or expedite clinical care. But until recently, the patient experience has not been directly influenced by Apple’s hit device, other than by way of the patient being impressed with their physician’s technological prowess.

Lately, app developers and hospitals have been rethinking the iPad’s potential in the patient experience and have been using the tablet in creative ways.

iPads as Patient Guides
Mayo Clinic has begun using content- and app-loaded iPads to help guide patients through their hospital experience. Earlier this month the health system posted a video depicting iPad use on its YouTube page.

Each heart surgery patient is given an iPad to help them visualize and prepare for their plan of care.

“The iPad is a nice way to navigate through some of those resources and keep track on a daily basis that you’re doing the things you need to do to make sure you’re doing the things that you should be,” heart patient Randy Sterner said in the video.

From what we can see in the video, the tailored app includes the patient’s daily schedule, information about the hospital stay, patient education information, and notes about planning for recovery.

It also allows patients to report on levels of pain they are experiencing or exercises they have completed. The reports are instantly transmitted to the patient’s care team.

Verdict: Though most hospitals are not currently able to afford this extent of patient iPad use, it gives us a hopeful glimpse at the future of using technology to inform and educate patients. Of course, even in the future this technology is only supplemental to hands-on caregiver interaction.

iPads to Customize the MRI
A new app called the Caring MR Suite allows patients to customize MRI settings, to  creating a more positive experience.

The app lets patients select lighting, music, images, and video to be available during their scan. Patients can even dock their own iPhones or iPods to listen to their own music or watch their own videos, which are displayed on a screen in the ceiling.

Special LED light fixtures and high-resolution displays are embedded in the walls and ceilings of the suite and controlled by the iPad. There is a video depicting the suite on the YouTube page for GE Healthcare, which manufactures the model.

Verdict: While I imagine this is a substantial investment, it’s one of the best ways I’ve seen of making what is often a intimidating and scary experience more bearable. Allowing the patient to tailor the MRI experience, it gives them some sense of control back.

iPads Replacing Check-in Forms
An HR platform called Drchrono markets an iPad app called OnPatient, which allows hospitals to check patients in via iPad instead of paper forms and clipboards.

Healthcare providers can create a customized check-in form. Then when patients fill out the for the first time, they input their personal, demographic, and insurance information, take a profile photo, review their medications and allergies, and their records are saved for future use.

The app integrates with Drchrono’s full suite of iPad EHR services aimed at helping caregivers modernize their record keeping processs.

“The OnPatient check-in app digitizes the waiting room and eliminates significant barriers to mass adoption of patient check-in technology by leveraging sophisticated iPad technology,” Michael Nusimow, co-founder and CEO of Drchrono, told Mashable. “We designed the OnPatient app to be intuitive for both physicians and patient users to create a better patient check-in experience.”

Verdict: This process is not ideal for all patients, especially the elderly and the technologically unfamiliar, but would be a hit with Gen-X and Gen-Y. It may be an asset for hospitals reaching out to younger demographics.

iPads for Virtual Physician-Patient Communication
By simply using the iPad’s Facetime feature, physicians and patients can video chat about the patient’s recovery progress.

Henry Ford Hospital has been using this feature, which also comes on the newer iPhone and the latest generation iPod touch, to conduct a new initiative called “telerounding.”

“Using the iPad to communicate really appeals to the type of patients that are seeking state-of-the-art, minimally invasive robotic surgery at Henry Ford,” Dr. Craig Rogers, MD, director of Renal Surgery and director of Urologic Oncology at Henry Ford, told Detroit’s “Patients are looking for us to use current technology in a way that improves their care, and ‘telerounding’ with the iPad really fits that need in enhancing the communication and care following surgery.”

Replacing some phone calls with video chats, patients can have a more personal and informative conversation with their physician. Henry Ford physicians have said they benefit by being able to physically see their patients to get a sense of their post-op condition.

Verdict: This is the most cost-effective, efficient, and flexible use of the iPad to improve the patient experience. Not only does this practice help physicians on the clinical side, it gives patients the positive feeling of personalized care even when they are miles away from the hospital.

Top 5 Reasons That You May Not Want to Buy the New iPad

Credit:  CNET

1)   Price:  The price hasn’t gone up, but it hasn’t gone down either.  The iPad is already the most expensive tablet per gigabyte of storage on some top tech reviewers lists.  Some people have also found that the Apple screen covers don’t fit the new iPad.  I have not personally found that to be the case.  You may want an iPad with more gigabytes of storage due to the higher resolution movies an Apps taking up more space.

2)   Size/Weight:  It’s heavier and thicker.  My wife uses the iPad to read the digital versions of her favorite books.  She immediately disliked the new iPad’s weight and actually went out an re-purchased an Ipad 2 after we bought a new iPad (and had sold our old iPad 2) because she preferred the weight of the older iPad 2.  Some of the tight fitting iPad 2 cases will not transfer to the new iPad due to the increased thickness of the new device.  Both of these specs are going the wrong way on a device that already got some criticism for being a bit heavy/thick as compared to other tablets.

3)   Retina display:  It’s twice the resolution, but not necessarily twice the quality.  For video, many find that the increased resolution is barely noticeable.

4)   Only one port:  You have to spend money on adapters because there is only one port doing a lot of things.  USB, HDMI, SD cards, VGA all require adapters and that means more to buy and possibly lose, then buy again.

5)   If you already have an iPad 2:  It’s thinner, lighter, it’s just fast on wifi and has a screen that not many complained about (until a few weeks ago).

This document is for informational purposes only, and should not be considered medical advice for any individual patient.  If you have questions please contact your medical provider.


Scott Rennie, DO


Japan earthquake: how Twitter and Facebook helped

Twitter, Facebook and other social networking sites became an invaluable tool for millions of people caught up in the aftermath of the Japan earthquake.

Websites, powered by broadband connections, became a lifeline for many when mobile phone networks and some telephone landlines collapsed in the hours following the 8.9 scale earthquake.

For many, Twitter, the microblogging site and Facebook, have become the easiest, quickest and most reliable way of keeping in touch with relatives as well as providing emergency numbers and information to those in stricken areas.

Even the US State Department resorted to using Twitter to publish emergency numbers, and informing Japanese residents in America how to contact families back in Asia. Relief organisations used Twitter to post information for non-Japanese speakers to lists of shelters for those left homeless.

Skype, the phone service that operates over the internet, and Google, the information website, also became invaluable resources for those searching for missing relatives.

Many mobile phone networks are unable to cope in the immediate aftermath of a crisis, if hundreds of thousands of customers try to make a call or send a text at the same time, as many Londoners discovered during the July 2007 terrorist incidents.

n Japan mobile phone carriers were limiting voice calls on congested networks, with NTT DoCoMo restricting up to 80 per cent of voice calls, especially in Tokyo. Softbank and Au, rival phone companies, were also affected, with Tokyo residents unable to send text messages to friends and relatives.

Skype, however, continued to work well, as did Facebook and Twitter as well as Mixi, Japan’s most popular social networking site. Jill Murphy, a teacher from Liverpool, said she kept in touch with her 15-year-old cousin via Facebook chat – an instant messaging service run by the popular website. “She was Facebook chatting from under her desk at Yokohama International School, while the quake was going on. It was absolutely amazing.

“She couldn’t contact her parents a few miles away – the phones were down and the trains had stopped running – but we knew she was OK on the other side of the world. Facebook and Twitter are automatically the first place you now go to to find out what is going on.”

Twitter, which allows users to post very short messages – no longer than 140 characters long – became very popular with people trying to find out news. People in Japan used it to post news about how serious the situation was where they were, along with uploads of mobile videos they had recorded.

Frequently these videos were viewed by hundreds of thousands of people before the mainstream media had picked up on them and rebroadcast the footage.

Within an hour, more than 1,200 tweets a minute were coming from Tokyo. By the end of Friday, American time, a total of 246,075 Twitter posts using the term “earthquake” had been posted.

The Red Cross was initially overwhelmed with people using its Family Links website, which helps track people during an emergency. Within a couple of hours Google stepped in, launching a version of its person finder tool for the earthquake, Person Finder: 2011 Japan Earthquake. Offered in both Japanese and English web sites, the tool has a link for people seeking information about friends and loved ones in areas affected by the quake and tsunami and it had another link for people wanting to post information about individuals.

Technology helped in other ways. NHK, the Japanese government television broadcaster, was streaming footage via iPhone applications to viewers on the other side of the world, allowing people thousands of miles away, and even those without televisions, to watch live pictures.

By Harry Wallop, Consumer Affairs Editor 4:15PM GMT 13 Mar 2011

Will iPad transform med school?

The new class of medical students is being weaned away from pencil and paper to digital learning


First-year medical students Jonathan Dunlap, Lizzy George and Stacie Vilendrer learn how to use their new iPads for lectures and studying, as part of a training for the new class that the School of Medicine provided on Aug. 20.

Steven Sloan pointed to his laptop screen, which displayed a tiny diagram of a molecular structure that he needed to memorize for his molecular foundations of medicine class. He was hanging out in the student lounge along with several other Stanford medical students a few weeks after the start of the new school year.

“You can’t even see that,” said Sloan, a University of Miami graduate, who squinted at the image on his computer screen. “But on the iPad, you can just touch the screen to enlarge it.” Then he reached into his backpack to pull out his new iPad, eager to show off its amazing imaging technology.

Sloan is one of the 91 medical and master’s of medicine students who began class Aug. 23 with school-provided iPads for the first time. In addition to getting used to the intensive first-year course load — diving into applied biochemistry and disease mechanisms, genetics and anatomy — the students are experimenting with their iPads trying to figure out how to best use the mobile devices to enhance learning.

Stanford’s medical school joins a small but growing group of educational institutions across the nation experimenting with iPads as a way to lighten the load of textbook-toting students, and to learn how best to teach an extremely tech-savvy generation of students who’ve grown up in a wired world.


“So far so good,” said Brian Tobin, the school’s instructional technology manager who helped hand out the iPads on Aug. 19 during orientation week, adding that it’s still a work in progress. “Everyone is doing their own thing,” said Tobin “Some students are learning on it really well. Others have decided that laptops are still the best option. Some still use paper. And others use some mix of all three.”

Tobin had earlier addressed the students at an Aug. 20 tutorial on how to use their iPads  and had pointed to a 2-foot pile of binders. “This is the material for one course,” he said. “We want to get you started going paperless. There’s a lot less for you to carry around. … We want you to use the iPad when working with your cadavers in anatomy, or viewing slides in pathology.”

But because this is breaking new ground, he added that the faculty want to see how the students decide to use the iPads themselves. “No one has to use the iPad exclusively, or even at all,” Tobin told the students.

Jamie Tsui/Stanford EdTech

Staff help students Aug. 19 to set up the iPads they just received.

An early head count shows 68 students are using the iPad exclusively for note taking; eight are using laptops exclusively; about eight more are using the paper version of the course syllabus; and the rest some variation thereof.

School officials will conduct regular surveys to gauge how the students choose to use the devices as the semester progresses.

Sloan and two friends who were in the student lounge the second week of school talked about how everyone uses the iPad a bit differently, each adapting the device’s strengths to their own preferences for how best to study and learn. There’s a lot of excitement about the devices, mixed in with a twinge of skepticism and an appreciation for the school’s willingness to try something new.

Christine Nguyen, a Yale University grad, said she uses the iPad about 20 percent of the time, and uses her laptop the remainder for studying and in lectures. But she loves it for anatomy. In anatomy class, students have traditionally used colored pencils to shade in the various body parts in an anatomy manual.

“Look at this,” Nguyen said, pointing to the rainbow of colors in an iPad program used for annotating documents. Simply touching a different color changes the highlighting. “It’s so useful for drawing in anatomy class. It’s a lot of fun. You customize it the way you want to use it.”

Norbert von der Groeben

Second-year student Stesha Doku, who offers iPad lessons, stands next to one course’s syllabus, which can now be stored on the device instead of carried in a knapsack.

The iPads are equipped with iAnnotate, a note-taking software program that enables students to write directly onto text, to sketch diagrams, to copy text and add highlights or underline with the drag of a finger.

Some of the students’ textbooks are available digitally, and school officials hope more electronic texts will be in the future to further lighten the load of the students’ backpacks and save on paper.

Henry Lowe, MD, senior associate dean for information resources and technology, said he uses an iPad himself as a physician and found the device extremely helpful. “It’s quite popular with physicians,” he said. “Physicians are mobile. They move around from clinic to clinic, from patient to patient. It’s a nice, lightweight, portable device.”

First-year medical student Abdullah Feroze of New Mexico, who described himself as a “paper-and-pencil” kind of guy, appreciated that learning how to use an iPad now could be beneficial for his future as a doctor, given the move toward electronic health records for patients.

“It will be an interesting experiment,” he said.

Why Apple’s iPad will beat Android tablets for hospital use

on 03/10/11


Earlier this week, one of our senior editors, Felasfa Wodajo, published a fantastic piece stating why Android tablets will beat the iPad for hospital use. His piece received significant comments, with people both agreeing and disagreeing.

Although I agree with many of his views about how medical apps will be consumed in the future, I respectfully disagree with his overall assertion.

The Apple iPad will beat Android tablets for hospital use because of four key reasons:

1) The iPad’s head start — Apple basically creating the “new tablet” category
2) Apple’s and enterprise — their interest in medical use
3) Lack of fragmentation
4) Massive quantities of data on how to utilize the iPad in a hospital setting — the most important reason

First, I want to say I agree with Felasfa’s assertion that medical apps in a hospital setting will be home grown. This strikes down the argument many make for the iOS (iPhone & iPad) platform’s superior app community compared to Android. No matter how much more vibrant the iPad’s medical app ecosystem is when compared to Android, this will not affect how hospital systems decide to use tablets. Hospitals will decide to make home grown apps or customized apps, and the utility of these apps will be their ability to be seamlessly interwoven into the EMR system.

The iPad’s head start

The first iPhone 2G was released in July, 2007 — and it revolutionized the mobile ecosystem.  Ever since, phone manufacturers have been playing catch up.  Only with the release of the HTC Evo, released in June 2010, did we see an Android product that compared favorably against the iPhone.  It took almost 3 years for competitors to catch up.

This is the same paradigm tablet makers currently face, and it would not be surprising for the same timeline to been seen.  Although the Galaxy Tab and the Motorola Xoom show promise, they are not up to par with Apple’s iPad 2 from a hardware standpoint.  Sure, they might have a higher megapixel camera, but would you rather have a faster and thinner tablet, with a longer battery life, or a point and shoot camera tablet?

The most important part of the iPad’s head start is the sheer number of tablets sold.  Over 15 million units in less than a year.  The Android Galaxy Tab, considered the most successful Android tablet, hasn’t even sold 2 million units yet, and their sales numbers have fallen under recent scrutiny for being inflated.  The volume of iPads sold has created a legion of users who already know how to use Apple’s operating system.  To expound on this, the argument that Apple’s iPad has essentially the same operating system as the iPhone and iPod Touch is actually seen as an advantage in regards to medical professionals.  In healthcare, many view technology as a hindrance due to the learning curve it requires — the iPad significantly reduces the learning curve due to the operating systems ubiquitous nature.

Learning Android’s tablet operating system, Honeycomb, would be a significant learning curve for health care professionals, not mention they would be required to learn the electronic medical record (EMR) as well.  Hospital administrators could soften the blow of learning a new EMR by at least providing a familiar ecosystem for users.

Apple and Enterprise

Contrary to their history, Apple has shown an interest in Enterprise solutions, and Fortune 500 companies are taking note.  In Apple’s 4.0 release of their operating system, they specifically built in enterprise features for the iPad.  In their keynote speech for the iPad 2, Apple featured a video showing how many industries were using the iPad for business, even specifically mentioning its medical uses — by showing its use for patient education and EMR in the hospital setting.

Furthermore, Apple has already collaborated with hospitals to help integrate the iPad into the clinical workflow.  The University of Chicago’s internal medicine residents use the iPad in the hospital setting to improve their workflow, using it to chart patient data, and for patient education.  When a University of Chicago resident e-mailed Steve Jobs telling him of how the residency program was using the iPad in the hospital, Apple executives came to the University hospital and offered assistance — Clearly showing Apple is paying attention [refer to below embedded video].

In regards to making home grown apps, medical institutions are already doing this.  The medical college of Georgia has made a suit of applications for their health science graduate students, ranging from medical calculators to medical reference tools.


The second greatest reason why Android is destined to fail in the hospital setting is because of fragmentation issues.  This has been a key reason why it has taken many medical app developers, such as Epocrates and Medscape, so much time to transition to the Android platform.  And if you look in the comments section of our Medscape review, you’ll see that users are still having issues with various types of Android phones and operating systems.

Android is open, yes — but the same openness that has enabled it to pass Apple’s iPhone in market share is also the reason why it’ s not a good option for hospital and enterprise systems.  If a hospital system wants to upgrade all their tablets with new hardware, how sure can they be that the new hardware will work with their existing Android platform and the apps they have personally made.  Or, will the new Android platform they want to upgrade to even work with their existing medical apps.

This is not the case for Apple — where iOS apps work seamlessly on the iPhone, iPod Touch, and iPad.

Data — The most important reason

The most important reason the iPad will beat Android tablets for hospital use is because of the current state of iPads in hospital systems, there are numerous pilot studies and current examples to point to — the data that will be released from these example can not be understated.

Along with the already mentioned example of the iPad use in the hospital setting — the University of Chicago’s Internal Medicine Residency Program — there are numerous examples that we have covered in the past:

* Ottawa Hospital has deployed more than 1,000 iPads to physicians and health care providers in their hospital system

* California Hospital piloting more than 100 iPads for hospital use

* Kaiser Permanente experimenting with iPad use for hospital and clinical workflow

* Australian’s state government launches $500,000 pilot program to use the iPad in the hospital setting

* Cedars-Sinai Medical Center experimenting with the iPad in the hospital wards

Moreover, there are numerous examples of the iPad being used for medical students.  The following are medical schools that have given their first year medical students iPads, and in the process transformed their curriculum to mobile form: StanfordUC-Irvine, and USF.  This list will only increase.  iMedicalApps has received e-mails from educators at other medical schools who are considering having a paperless, mobile medical curriculum, and want to use the iPad to accomplish this.

All this adoption and testing of the iPad in the hospital setting further separates it from the Android and other platforms.  The iPad has not been released for a full year, and yet these pilot studies and full implementations of the iPad in the medical field have been in full effect.

These case studies of the iPad will produce crucial data for other hospital administrators considering deploying tablets in the hospital setting.  Administrators will have access to a wide range of data, from small to large hospital system use of the iPad — something they won’t have for Android tablets.


The iPad’s head start on the tablet category, their improved Enterprise solutions, lack of fragmentation, and the pending data that will be released from the iPad’s integration in current hospital settings are the four key reasons why Apple has a chance to be the de facto hospital tablet.